Payment Terms and Conditions
Kindly take notice of the below payment and delivery terms and conditions of trade applicable to all customers transacting with Continuous Oxygen Suppliers (Pty) Ltd T/A VitalAire (hereinafter referred to as “VitalAire”) :
Payment Terms and Conditions
- Our trading hours are weekdays from 8:30 to 16:30.
- All orders must be submitted to VitalAire by 14:00 to qualify for next day delivery, which is subject to receipt of payment for new customers.
- Orders placed on a Friday which necessitates a cold chain to be maintained will only be dispatched on a Monday morning.
- Next day delivery is only available in main areas. Outlying areas may take up to 48 hours for delivery to take place.
- VitalAire uses the services of reputable Wholesalers and Courier Services to ensure the timeous delivery of your order. However, unforeseen circumstances may cause delays. Should these circumstances arise, VitalAire will ensure its best efforts to get your order to you, however we cannot be held liable for such delays.
- Once a customer who is on a 30-day account, accepts and signs for the delivery of consumable stock, it becomes the property of the customer and the customer will be liable for the payment of the account.
- Please provide for extra delivery time over national public holidays.
- Ensure that your delivery address is correct and that someone will be available to receive the order at all times.
- A delivery note shall constitute prima facie proof that the goods were delivered to and received by the customer in good condition, whether signed by the customer, its employee or agent, and upon the receipt and acceptance of consumable stock it is the property of the customer who will be liable for full payment thereof